g89 Terms & Conditions
Please read these Terms and Conditions carefully before using the g89 platform. By accessing or using any part of g89, you confirm that you have read, understood, and agreed to be bound by these terms in full.
Important: These Terms and Conditions constitute a legally binding agreement between you (the player) and g89. Access to and use of the g89 platform is conditional on your acceptance of and compliance with these terms. If you do not agree to any part of these terms, you must not use the g89 platform.
These Terms and Conditions ("Terms") govern the use of the g89 online casino and sports betting platform, accessible at g89.lat and any associated mobile or web applications (collectively, the "Platform"). g89 is operated as an online gaming service targeting adult players aged 21 and above located in Bangladesh.
These Terms apply to all users of the g89 Platform, including without limitation players who browse the Platform, register an account, deposit funds, participate in any game or betting activity, claim any promotion or bonus, or otherwise access any service made available through g89. Your use of the Platform at any time constitutes your acceptance of these Terms as they stand at that time, including any amendments that may be made from time to time.
g89 reserves the right to amend, update, or revise these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the Platform following any amendment constitutes your acceptance of the revised Terms.
Age restriction: g89 is strictly for players aged 21 and above. If you are under 21 years of age, you are not permitted to register, access, or use the g89 Platform in any capacity whatsoever. g89 takes this requirement seriously and conducts age verification checks as part of its Know Your Customer (KYC) process.
2.1 — Eligibility Requirements
To be eligible to use g89, you must satisfy ALL of the following conditions:
- You are at least 21 years of age.
- You are accessing the Platform from a jurisdiction where online gaming is not prohibited under applicable local law.
- You are acting on your own behalf and not on behalf of any third party.
- You have not previously had a g89 account suspended or terminated for a breach of these Terms.
- You are not a resident of any jurisdiction where g89 is specifically restricted from operating.
- You are not an employee, contractor, agent, or immediate family member of an employee of g89 or any of its affiliated suppliers.
2.2 — Account Limit Per Person
Each eligible player may hold only one registered account on g89. Operating multiple accounts ("multi-accounting") is strictly prohibited and will result in immediate account suspension, forfeiture of balances, and permanent ban from the Platform. g89 uses automated detection systems to identify duplicate accounts.
2.3 — Age Verification
g89 reserves the right to request identity and age verification documents from any player at any time. This may include a national ID card, passport, driving licence, or other government-issued document. Until verification is completed satisfactorily, g89 may suspend withdrawals, restrict account access, or place limits on gameplay activity. Providing false or misleading documents is a serious breach of these Terms and may result in permanent account closure and forfeiture of funds.
To access the full range of g89 services, you must register a player account. Registration is free of charge. During registration, you will be required to provide accurate personal information including your full name, date of birth, email address, and mobile number. You agree that all information provided is truthful, complete, and current.
3.1 — Account Security
You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. g89 will not be liable for any loss or damage arising from your failure to maintain adequate security of your account. You must notify g89 immediately at [email protected] if you suspect any unauthorised access to or use of your account.
3.2 — Account Information Accuracy
You must keep your account information up to date at all times. If any information changes — including your mobile number, email address, or payment details — you must update your account promptly. g89 may require re-verification if account information changes materially. Providing inaccurate information is a breach of these Terms and may lead to account suspension.
3.3 — Account Closure
You may request to close your g89 account at any time by contacting [email protected]. g89 also reserves the right to close or suspend any account at its sole discretion, including where there is evidence of fraudulent activity, breach of these Terms, or where required by applicable law or regulation. On closure, any outstanding verified balance will be returned to you via your registered payment method, minus any applicable fees, subject to satisfactory KYC completion.
Each player is permitted to hold exactly one g89 account. Duplicate accounts will be suspended immediately and any balances held across all accounts may be forfeited. This rule applies regardless of the device or payment method used to register.
Any attempt to defraud g89 or other players — including chargebacks, collusion, use of bots or automated software, exploitation of system errors, or deliberate abuse of promotional offers — will result in immediate account suspension and forfeiture of all funds without appeal.
All deposits and withdrawals on g89 must be made using payment methods registered in your own name. Third-party payments are not permitted. g89 reserves the right to request proof of ownership of any payment method used to fund your account, including bKash, Nagad, Rocket, and Upay accounts.
All bonuses and promotional offers are subject to individual bonus terms and wagering requirements that are stated at the time of the offer. g89 reserves the right to modify, cancel, or reclaim bonus funds where abuse or misuse of promotional terms is detected. Bonus funds cannot be withdrawn until wagering conditions are met in full.
g89 is committed to responsible gaming. Players may set deposit limits, session time reminders, cooling-off periods, or request self-exclusion at any time by contacting support. Players who feel gambling is becoming a problem are strongly encouraged to visit the g89 Responsible Gaming page and use the available self-management tools.
It is your responsibility to determine whether accessing and using g89 is lawful in your jurisdiction. g89 makes no representation that the Platform is appropriate or available for use in all locations. Players who access g89 from restricted jurisdictions do so at their own risk and g89 accepts no liability in those circumstances.
Supported payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit is ৳200. Minimum withdrawal is ৳500. All transactions are processed in Bangladeshi Taka (BDT).
5.1 — Deposits
Deposits made via bKash, Nagad, Rocket, or Upay are credited to your g89 wallet within approximately 60 seconds of the MFS transaction being confirmed. Deposits via Visa or Mastercard may take up to 15 minutes to reflect. g89 does not charge a deposit fee, though your payment provider may apply their own transaction charges. You are responsible for any fees imposed by your payment service provider.
5.2 — Withdrawals
Withdrawal requests are processed by the g89 payments team within one hour during Bangladesh Standard Time (BST, UTC+6) operating hours. Requests submitted outside operating hours will be processed on the next available business day. g89 reserves the right to request KYC documentation before processing any withdrawal. Withdrawals will be returned to the same payment method used for the corresponding deposit wherever technically possible.
5.3 — Chargebacks and Disputes
Initiating a chargeback or payment dispute with your bank or mobile financial service provider in relation to a g89 transaction without first contacting g89 support constitutes a material breach of these Terms. In such cases, g89 reserves the right to immediately suspend your account, reverse any pending withdrawals, and pursue recovery of disputed funds through all available legal means. Players are encouraged to contact [email protected] to resolve any payment concerns before escalating to their payment provider.
5.4 — Currency and Tax
All transactions on g89 are conducted in Bangladeshi Taka (BDT). g89 does not withhold taxes on player winnings. It is your sole responsibility to declare and pay any applicable taxes on winnings in accordance with the laws of your jurisdiction. g89 accepts no liability for any tax obligations that may arise from your use of the Platform.
All games available on g89 — including slots, live casino tables, and sports betting markets — are operated using certified random number generation (RNG) systems or live-dealer streams provided by internationally recognised game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules of each individual game are displayed within the game interface and form part of these Terms by reference.
6.1 — Betting Limits
Each game or betting market on g89 carries its own minimum and maximum stake limits, which are displayed before you place any wager. g89 reserves the right to alter betting limits at any time. Bets placed outside the stated limits will be voided and stakes returned to your account wallet.
6.2 — Voided Bets and Technical Errors
In the event of a technical malfunction, system error, or data feed failure, g89 reserves the right to void any affected bets and return stakes to the player's wallet. g89 is not liable for losses arising from technical issues outside its reasonable control. Where an error results in an incorrect payout, g89 reserves the right to correct the error and recover any overpayment, even if the funds have been credited to your account.
6.3 — Sports Betting — Cricket and Other Markets
Sports betting markets on g89 cover cricket (BPL, IPL, T20 World Cup, international fixtures), football, kabaddi, and other sports. All betting markets are subject to the official result declared by the relevant governing body (e.g., ICC, FIFA). In the event of a match being abandoned, postponed, or reduced in overs, specific market rules applicable to that sport and competition will determine settlement. These rules are available within the g89 sportsbook interface for each market.
All content on the g89 Platform — including but not limited to the g89 brand name, logo, website design, text, graphics, game interfaces, software, and underlying technology — is the exclusive intellectual property of g89 or its licensors. Nothing in these Terms grants you any ownership interest or licence in any g89 intellectual property beyond the limited right to access the Platform for personal entertainment purposes.
7.1 — Prohibited Uses
You must not copy, reproduce, modify, distribute, display, perform, transmit, create derivative works from, or exploit any part of the g89 Platform or its content for any commercial purpose without the express prior written consent of g89. Automated scraping, data extraction, reverse engineering, or use of any tool or script to interact with the Platform in a non-standard way is strictly prohibited.
8.1 — Platform Availability
g89 provides the Platform on an "as is" and "as available" basis. g89 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance windows may result in temporary unavailability of all or part of the Platform. g89 will use reasonable endeavours to minimise disruption but accepts no liability for any loss arising from unavailability of the Platform.
8.2 — Exclusion of Consequential Loss
To the maximum extent permitted by applicable law, g89 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, loss of data, or loss of opportunity, arising out of or related to your use of or inability to use the g89 Platform, even if g89 has been advised of the possibility of such damages. Where liability cannot be excluded by law, g89's total aggregate liability to you in respect of any claim shall not exceed the value of deposits made by you to g89 in the 30 days immediately preceding the event giving rise to the claim.
g89 collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering an account with g89 and accepting these Terms, you also consent to the collection and use of your personal data as described in the Privacy Policy. You are encouraged to read the Privacy Policy in full. It is accessible at any time via the footer of every page on the g89 Platform.
9.1 — Data Security
g89 implements industry-standard SSL encryption across the Platform to protect your personal and financial data during transmission. Stored data is protected by appropriate technical and organisational security measures. Notwithstanding these precautions, no internet-based transmission or storage system can be guaranteed to be 100% secure. You transmit data to g89 at your own risk and are encouraged to take steps to protect your own device and network security.
These Terms shall be governed by and construed in accordance with applicable law. Any dispute, claim, or controversy arising out of or relating to your use of the g89 Platform or these Terms shall first be referred to g89 customer support at [email protected] for informal resolution. g89 aims to respond to all formal complaints within 5 business days (Bangladesh Standard Time). If a dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the competent courts.
10.1 — Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving as closely as possible the original intent of the provision.
10.2 — Entire Agreement
These Terms, together with the g89 Privacy Policy, Responsible Gaming Policy, and any specific game or promotion rules referenced herein, constitute the entire agreement between you and g89 with respect to your use of the Platform and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, relating to the same subject matter.
For any questions, complaints, or concerns regarding these Terms and Conditions, please contact the g89 support team. Email: [email protected] (plain text — not a link). Support is available during Bangladesh Standard Time (BST, UTC+6) hours. g89 aims to acknowledge all enquiries within 24 hours and to provide a substantive response within 5 business days.
For responsible gaming assistance, self-exclusion requests, or deposit limit adjustments, please visit the g89 Responsible Gaming page or email [email protected] with the subject line "Responsible Gaming Request".